The process was excellent from scheduling, reminders, the facility, parking, the online directives, and the quality employees. I have already discussed with a number of family and friends how impressed I was with this experience with the City of Redondo Beach. I have over thirty years employment in another South Bay city and did not experience this level of efficiency as I witnessed here. I neglected to ask the name of the employee who assisted me under the “Recreation” sign, but he was polite, patient, efficient, professional, and informative and should be recognized by his supervisor for a great job and for representing the City so well. Thank you Community Services Department!

Good service

Excellent.
I was fortunate to get a same-day appointment for my passport renewal and passbook card. Easy parking, no waiting in line. The woman working behind the counter was so welcoming, helpful, and professional. The process took less than 15 minutes. There was a $35.00 fee. Highly recommended.